Frequently asked questions

FAQ

Answers to the most common questions. Can't find yours? Write to us.

Where is my data processed?

In Switzerland, without exception: every AI call goes through a Swiss operator, by design — there is nothing to choose or switch on, and the AI's web tools are blocked. Seven modes pre-wired to sovereign models (Ministral, Mistral, Qwen3.5, Kimi, Nemotron, Gemma), from the fastest to the largest context window (up to 1 million tokens). The details are on the Security page.

Can I use ChatGPT or another public AI with LEMIA?

No, by design: the major public AI services are neither offered nor callable in LEMIA. It is a design property, and a verifiable one — there is no setting to enable them, so no file covered by secrecy ever leaves for a public AI service.

How is my data protected?

LEMIA is desktop software: your files stay on your own computer and are never read by the publisher. Agents are confined to the folder you open, and human approval is required before anything is written or sent. AI processing goes to a Swiss host, without exception. The mechanisms are detailed on the Security page.

Can I use it for my medical practice, law firm or notarial office?

Yes: LEMIA is designed precisely for professions bound by professional secrecy (Art. 321 of the Swiss Criminal Code). It provides the technical measures (processing in Switzerland, encryption, human approval); full compliance also depends on the data processing agreement (DPA) and on your situation, to be confirmed with your advisor. The legal overview is on the What LEMIA protects page.

How do I install LEMIA?

Download the Windows installer from the Download page, run it, then follow the getting started guide: activating access to the models, your first workflow. The detailed configuration guides are also built into the application (Help button).

Do I need a subscription or an account?

The subscription is per tier of seats and covers the software, updates and support. A licence account manages seats and invoices; the content of your files never passes through it. AI usage runs on your own Infomaniak key — a single key for all models, billed directly by Infomaniak, with a guided setup (see the getting started guide). The plans are detailed on the Pricing page.